NewTek Data Systems Support
In case of a problem, call us at 847-358-6800. Our trained support consultants will assist you. If you leave a voicemail, it is immediately sent to our support coordinators and a tech will call shortly.
GoToAssist
NewTek’s support staff use GoToAssist for remote access to your computer.
Click the link below and enter your name. A NewTek Technician will provide you with the Support Key.
Some helpful tips:
First and foremost …reboot.
If you do not recognize the sender of an email, do not open it up.
Make sure you have anti-virus software installed and the databases are up to date.
For virus issues:
Free Anti-virus AVG - download and install
House Call – web based security sweep
Service areas
Chicago, Schaumburg, Rolling Meadows, Evanston, Rockford, Oak Brook, Des Plaines, Elgin, Barrington, Arlington Heights, Downers Grove, Waukegan, Buffalo Grove, Naperville, Palatine, Joliet, Elk Grove, Orland Park, Skokie, Prospect Heights, and other Illinois surrounding areas. Also west to Quad Cities. North past Kenosha to Milwaukee Wisconsin. East past Gary to South Bend Indiana
Chicago, Schaumburg, Rolling Meadows, Evanston, Rockford, Oak Brook, Des Plaines, Elgin, Barrington, Arlington Heights, Downers Grove, Waukegan, Buffalo Grove, Naperville, Palatine, Joliet, Elk Grove, Orland Park, Skokie, Prospect Heights, and other Illinois surrounding areas. Also west to Quad Cities. North past Kenosha to Milwaukee Wisconsin. East past Gary to South Bend Indiana